ISO (International Organization for Standardization) as the name implies it’s an independent international organisation, develops International Standards, such as ISO 9001 and ISO 14001, but they are not involved in the ISO certification and do not issue ISO certificates. External certification bodies in India perform the ISO certification process.In this article we will look at ISO Certification process in detail.
ISO refers to International Organization for Standardisation. It is an independent organisation that provides standards in terms of quality, safety, and efficiency of products and services provided by businesses. With the increasing competition among the business, it is important to deliver high quality of goods & services in order to sustain in the market
Step 1: Create an application /contract – The applicant and the registrar should agree on a contract. This contract usually defines rights and obligations of both parties and includes liability issues, confidentiality, and access rights.
Step 2: Quality Documents Review The ISO auditor will view all your quality manuals & documents related to various policies & procedures being followed in the organization. Review of existing work will help the ISO auditor to identify the possible gaps against the requirements stipulated in the ISO standards.
Step 3:Make an Action Plan After the ISO auditor communicates the existing gaps in your organization, you should prepare an action plan to eliminate these gaps. Prepare the list of the required tasks to be performed to bring the desired changes in your organization. You may be required to give training to your employees to work efficiently while adapting to new procedures. Make all the employees aware of the ISO standards in terms of work efficiency and quality standards.
Step 4: Initial Certification Audit
Step 5: Completing the ISO Certification After all non-conformities are addressed and all the findings are put in the ISO audit report, the registrar will grant you the ISO certification.
Step 6: Surveillance Audits Surveillance audit is basically conducted to ensure that ISO quality standards are being maintained by the organization.It is conducted from time to time.
A tentative range of documents which an organization may need to exhibit their compliance during an ISO 9001:2015 audit, as categorized under Mandatory documents, Mandatory records and Non-mandatory documents, are as follows:
Cost for getting ISO certification is not fixed and varies from organization to organization. The ISO certification agency calculates the cost of ISO certification separately for each organization after considering them on different parameters such as :
Time taken in completing the whole process of ISO certification also varies from organization to organization. The fair idea can be given by the ISO certification agency after assessing the size of the company.
ISO stands for International Organization for Standardization, which is the world’s largest developer of International Standards. Implementation of these International standards help to make the industry effective and efficient. ISO is based in Geneva, Switzerland which is the Headquarters. Presently ISO has about 162 member countries who are actually the national standards bodies around the world.
ISO 9001 is an International standard that provides the requirements for establishment, implementation, maintenance and continual improvement of a quality management system.
A Quality Management System (QMS) is a collective system of various business processes aimed at the achievement of quality policy and quality objectives to meet customer requirements and achieve Customer satisfaction. Quality Management includes the organizational structure, policies, procedures, processes and resources required in order to implement quality management.
Quality Management comprises of the
ISO 9000 refers to a family of standards that focuses on quality management system. On the other hand ISO 9001 is part of the ISO 9000 family which is the only auditable standard in the family that specifies the requirements of a Quality Management System (QMS).
This is a common ISO 9001 faq. Any Organization whether Governmental or Non-Governmental / Private of any industry vertical irrespective of the size of their Organizations can get certified for ISO 9001.
The latest version of ISO 9001 is ISO 9001:2015, which was published by ISO in September 2015.
There is a cost of Initial Certification that needs to be paid before Certification Audits. Once successfully certified, there will be a surveillance audit costs at the end of first and second years each respectively. This is followed by re-certification cost for the third year.